Crystal Impact Licences
CRYSTAL IMPACT offers three different licence types for each product, differing in
the number of permitted installations:
Version updates and licence upgrades are also available.
A single licence is generally intended for a single person. It can be used on one computer only.
Installation on the laptop of the licence owner in addition to the office PC is
allowed if the software is only used on one of the computers at a time.
A list of the most common questions concerning single licences along
with the corresponding answers (FAQ) can be found below.
A site licence is most suitable for a work group or even an institute or department. With this
licence, the software can be installed on an unlimited number of PCs within an
institute or department, e.g. an "Institute of Chemical Physics". A licence upgrade from
one or more single licences to a site licence is available.
A list of the most common questions concerning site licences along
with the corresponding answers (FAQ) can be found below.
A campus licence is the licence of choice if a software shall be used in more than
one university institute or company department. It allows the installation of the
software on an unlimited number of PCs within a university or company. Please note that
this licence does not allow the usage of the software on private student laptops/PCs!
Licence upgrades from one or more single or site licences to a campus licence are available.
If there is already more than one single or site licence present at an institution,
the licence upgrade price from site to campus licence applies.
A list of the most common questions concerning campus licences along
with the corresponding answers (FAQ) can be found below.
A licence upgrade is used to change from a single licence to a site licence.
A version update is used to change from one version of a particular product to a higher version
(e.g. Diamond 2.x to Diamond 3).
Note: A licence upgrade does not include a version update and vice versa.
Frequently Asked Questions (FAQ)
Here is a list of the most common questions concerning the Crystal Impact licence types:
Q: I have purchased a single licence for my laboratory PC. Can I install the software
also on my laptop?
A: Yes, you can install a software also on your laptop if the software is only
used on one of the two computers at a time.
Q: We have two or more single licences in our institute. Can we upgrade to a
site licence for free, because the price of a site licence is only twice the price of
a single licence?
A: No, you have to purchase an upgrade from a single to a site licence. An upgrade
is always based on the highest available licence (here a single licence); it is not possible to
accumulate base licences for an upgrade. An exception can only be made if there is a really
large number of single licences (>=5) available in an institute/department.
Q: How many software CDs and manuals are delivered along with a site licence?
A: For all three licence types, one installation CD and one color-printed manual are
shipped by default. However, additional manuals and CDs can be obtained for 25 EUR per copy
(price does not include taxes or shipping costs which may apply).
Please contact us
in case you would like to receive additional manuals/CDs!
Q: Are we allowed to create copies of the installation CD for distribution and backup purposes?
A: Yes, you are allowed to do so, as long as the usage outside your department or institute is prohibited.
Please note that each installation CD is personalized: It contains the name of the ordering
institution as well as a serial number, so we can track back illegal copies of a
CD to the original customer.
Q: Does a campus licence for software [...] exist at my company/university?
A: From our experience we know that it is not always clear to all company/university members
which software products are available at their institution. Hence,
we have marked the institutions which own a campus licence with a '(*)' sign
on the corresponding "References" pages for Diamond,
Endeavour and Match!.
Q: Who has the installation CD and manual for a campus licenced software at my company/university?
A: By default, we ship an installation CD and manual to the key person mentioned in the
purchase order. Please contact us if you would like to know
the contact details of the corresponding key person at your institution!
Q: How many software CDs and manuals are delivered along with a campus licence?
A: For all three licence types, only a single CD and color-printed manual are
shipped by default. However, additional manuals and CDs can be obtained for 25 EUR per copy
(price does not include taxes or shipping costs which may apply).
Please contact us
in case you would like to receive additional manuals/CDs!
Q: Are we allowed to create copies of the installation CD for distribution and backup purposes?
A: Yes, you are allowed to do so, as long as the usage by people not being member of your company or university is prohibited.
Please note that each installation CD is personalized: It contains the name of the ordering
institution as well as a serial number, so we can track back illegal copies of a
CD to the original customer.
Q: Are students allowed to use a campus licenced software on their own laptops and PCs?
A: Students are welcome to use the software on university PCs, for example in
libraries and seminar rooms. However, they are not allowed to copy or install the software on their
own private computers.
Q: Can individual (single or site licence) major updates be derived from an existing campus licence?
A: Yes. We know that it may be a difficult task to purchase a (major) campus licence update for individuals
in a company/university. Hence, you can purchase a single or site licence update based on an existing
campus licence. However, please note that there is no compensation if the whole campus
licence is updated later on.
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