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PAULING FILE SUPPORT PAGE

In case of trouble when using PAULING FILE Binaries Edition, please pay attention to the following hints:

  • If you do not know how to operate in a dialog window, carefully read all information in the window. Make sure that you understand the meaning of the buttons, input fields, lists, etc. Look at the way several functions are grouped into frames and read the frame titles, too.
  • Press the F1 key and examine the help text. Especially read the item mentioned under Note: and See also:. Check the help jumps, too, which are green underlined.
  • Look for appropriate keywords in the Help Index, and look for any related text on the Help Find tab.
  • If you do not know how a command in a pulldown menu operates, press the F1 key when the corresponding command is highlighted. This will open the help page for this command, where you can continue as mentioned above.
  • If you do not find a command, use the Help Index (Index tab on the PAULING FILE Application Help window) to get an alphabetic list of search items.
  • Visit the PAULING FILE Update Page. This page offers the latest versions of online help files, sample files, and software patches for the executables and DLL’s.
  • If these steps do not solve your problem, please send an email to support@crystalimpact.com

    Or - if you are not connected to the Internet - send a fax to: +49 - 228 - 981 3644

    or write to:

    Crystal Impact GbR
    Postfach 1251
    D-53002 Bonn
    Germany